Effective Date: 3/19/2025

Privacy Policy

At Thrilling Signs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. It applies to all interactions you have with us, including our website and any other services we provide.

1. Information Collection

We collect information from you when you visit our website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The types of information we collect include:

• Contact Information: Your name, email address, phone number, and mailing address.

• Order Information: Details about the products you purchase, including the type of product and the date of purchase.

• Mobile Information: For SMS registration, we collect your mobile number and other relevant data necessary for communication purposes.

2. Use of Information

We use the information we collect to:

• Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.

• Personalize Your Experience: We may use information to tailor the content and layout of our website for each individual visitor.

• Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

3. Information Sharing and Disclosure

We strictly adhere to a policy of non-disclosure of personal information to any third party, in or outside the United States, unless required by law or court order. We do not sell, rent, or share customer information with any third-party companies for marketing purposes. Additionally, we do not share mobile numbers or SMS registration data with third parties for marketing purposes.

4. Protection of Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

5. Cookies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.

6. Your Rights

You have the right to:

• Access and Review Your Personal Information: You can request access to your personal data at any time.

• Request Corrections to Your Personal Information: If you find any inaccuracies, you can request corrections.

• Opt Out of Receiving Future Communications: You can opt out of receiving future communications from us at any time by texting STOP or UNSUBSCRIBE to the number provided in our messages.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

9. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

10. Contact Us

For inquiries or concerns regarding your data, please contact us at Support@thrillingsigns.com or call us at 417-895-9305. We are committed to addressing your questions and ensuring your privacy is protected.

This Privacy Policy is designed to provide transparency and clarity regarding how we handle your personal information. Please review it carefully and let us know if you have any questions or need further clarification.